This Privacy Policy applies to the boss-general-contracting.netlify.app website (“Website”) and to the services and communications of RRR Roofing Solutions LLC, doing business as Boss General Contracting (collectively “Boss General Contracting,” “we,” “us,” or “our”). It explains what personal information we collect, why we collect it, how we use and share it, and how you can control it.
By using our Website or services, you acknowledge this Privacy Policy. If you do not agree with it, please do not use the Website. If you have questions or do not see your concerns addressed here, contact us at office@bossgcroof.com or (469) 209-0080.
What Information We Collect
We ask for no more information than we need to provide the services you request. What we collect depends on how you use our Website and services.
Personal information
When you request an inspection, fill out a form, call, text or email us, we collect the information you provide, which may include:
- Your name
- Phone number (including mobile number)
- Email address
- Property address
- Details about your project and insurance claim (for example, your carrier, claim status, storm date and photos)
- Your text messaging opt-in choices and the date and time you gave them
Automatically collected information
Like most websites, our hosting provider automatically logs basic technical information that does not identify you personally, such as your IP address, browser type, referring website and the pages you visit. We use this to keep the Website secure and working well. We do not install spyware on your device.
How We Use Your Information
- To respond to your requests and schedule inspections and appointments
- To prepare estimates and perform the work you have asked for
- To share our photos, documentation and invoices with your insurance carrier when you ask us to
- To send SMS/MMS text messages you have opted in to receive, such as appointment reminders, scheduling updates, project communications, service notifications and customer support
- To provide customer service and keep records of our work
- To protect the security of our Website and comply with the law
SMS / Text Messaging Disclosure
If you opt in to receive SMS/MMS messages from Boss General Contracting, we may send messages related to:
- Appointment scheduling and updates
- Estimates and project communications
- Customer support and service notifications
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. See the Mobile Messaging Terms for full program details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Your Information
We do not sell, rent, or trade your personal information. We share it only as needed to provide our services:
- Service providers (“subcontractors”) who help us operate our business, such as website hosting, form processing, customer support and communications platforms (including text messaging providers). They may only use your information to provide services to us.
- Your insurance carrier, when you ask us to share our photos, documentation or invoices with them.
- Trade partners who perform part of your project, limited to what they need to do the work.
- Legal requirements, when required by law or to protect our rights, customers or the public.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.
Cookies
Our Website does not use advertising or tracking cookies. Your browser may store small files needed for the Website to function. Most browsers let you block or delete cookies in their settings.
Data Retention and Security
We keep personal information only as long as needed to provide our services, honor warranties, maintain business and insurance records, and meet legal obligations. When it is no longer needed, we delete or de-identify it. If you opt out of text messages, we keep a record of your opt-out so we do not text you again.
We use reasonable administrative, technical and physical safeguards — including encrypted (HTTPS) connections and restricted access — to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to those who need it.
Information From Children
Our Website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
Opt-Out and Correction Procedures
You can opt out of communications from us at any time. To stop text messages, reply STOP to any message. To stop emails or calls, or to review, correct or delete the personal information we hold about you, contact us at office@bossgcroof.com or (469) 209-0080.
Changes to This Policy
We may update this Privacy Policy as our Website and services change. When we do, we will post the revised policy on this page and update the effective date. Your continued use of our Website or services after changes are posted means you accept the updated policy.
Contact Us About Privacy
Questions about this Privacy Policy or your personal information can be directed to:
Boss General Contracting (RRR Roofing Solutions LLC)
2000 G Ave, Ste 804, Plano, TX
Email: office@bossgcroof.com
Phone: (469) 209-0080